At SkillPro Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your shopping experience with us is seamless and satisfactory.
Eligibility for Refunds:
- Refund requests must be made within 24 hours of purchase.
- To initiate a refund, please email us at [email protected] with your order details, including the order number and the reason for the refund request.
Refund Process:
- Submit a Refund Request: Email us at [email protected] within 24 hours of your purchase. Please include your order number and a brief explanation of your reason for the refund request.
- Review and Approval: Our customer service team will review your request and confirm the eligibility of your refund. We may reach out to you for additional information if necessary.
- Refund Issuance: Once your refund is approved, we will process the refund to your original payment method within 1-7 working days. You will receive a confirmation email once the refund has been processed. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.
Important Notes:
- Refunds are only available for purchases made directly through skillpro.store.
- We reserve the right to refuse a refund request if it does not meet the eligibility criteria or if we suspect any fraudulent activity.
- Shipping and handling charges, if applicable, are non-refundable.
Contact Us:
If you have any questions or need further assistance regarding our refund policy, please feel free to contact our customer service team at [email protected].
Thank you for shopping with SkillPro Store. We value your business and are committed to providing you with the best possible service.
Feel free to customize any part of this policy to better fit your specific needs.